ar777 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") is published by ar777 ("ar777", "we", "us", "our") and applies to all personal data collected from users ("you", "the User") who access or use the ar777 website at ar777.co and any related services, features, and products offered through the Platform.

ar777 is committed to processing personal data responsibly, transparently, and in accordance with internationally recognised data protection principles. By registering an account on ar777 or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.

This Policy should be read alongside the ar777 Terms & Conditions and Responsible Gaming Policy, which together govern your use of the Platform.

2. Data We Collect

ar777 collects personal data necessary to provide a safe, legal, and functional online gambling service. The categories of data we collect include:

• Registration Data: Full name, date of birth, Pakistani mobile number, email address, and username provided when creating your ar777 account.
• Identity Verification Data: CNIC number and copies of identity documents submitted as part of Know Your Customer (KYC) verification processes.
• Financial Data: Deposit and withdrawal transaction records, payment method identifiers (e.g. JazzCash wallet numbers, Easypaisa account details, bank account references), and PKR account balances. ar777 does not store full payment credentials — these are handled by certified payment processors.
• Gaming Activity Data: Bets placed, games played, wager amounts, win/loss records, session durations, and responsible gaming tool usage.
• Technical Data: IP address, device type, operating system, browser type, screen resolution, and connection information collected automatically when you access the Platform.
• Communication Data: Records of any support correspondence, live chat transcripts, and emails exchanged between you and the ar777 team.
• Cookies & Usage Data: Behavioural data collected through cookies and similar tracking technologies as described in Section 8.

3. How We Use Your Data

ar777 uses your personal data for the following purposes:

• To create, manage, and maintain your ar777 account and provide access to all Platform services.
• To process deposits and withdrawals in PKR via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other supported methods.
• To verify your identity and age in compliance with our legal and regulatory obligations, including anti-money laundering (AML) and Know Your Customer (KYC) requirements.
• To detect, investigate, and prevent fraudulent activity, security breaches, multiple account creation, and other forms of prohibited conduct as defined in the ar777 Terms & Conditions.
• To administer bonuses, promotions, and loyalty programmes and to verify eligibility for same.
• To provide personalised game recommendations and promotional communications where you have consented to receive marketing from ar777.
• To monitor gaming behaviour for responsible gambling purposes, including identifying signs of problem gambling and proactively offering support tools.
• To improve the ar777 Platform, fix technical issues, and optimise the user experience for Pakistani players on Android and mobile devices.
• To comply with applicable legal obligations, respond to regulatory enquiries, and enforce our contractual rights.

4. Legal Basis for Processing

ar777 processes your personal data on one or more of the following legal bases:

• Contractual Necessity: Processing required to fulfil our obligations to you under the ar777 Terms & Conditions, including account management, game delivery, and payment processing.
• Legal Obligation: Processing required to comply with AML regulations, KYC requirements, fraud prevention obligations, and responsible gambling mandates.
• Legitimate Interests: Processing carried out for fraud prevention, platform security, and improving the ar777 service, where such interests are not overridden by your rights and freedoms.
• Consent: Processing for direct marketing communications, where you have provided explicit consent. You may withdraw this consent at any time by contacting ar777 support.

5. Data Sharing & Third Parties

ar777 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We may share your data with carefully selected third parties only in the following circumstances:

• Payment Processors: We share necessary transaction data with our payment partners (including JazzCash, Easypaisa, and banking partners) solely to process deposits and withdrawals on your behalf.
• Identity Verification Providers: We may share identity document data with certified KYC verification service providers to satisfy our regulatory obligations.
• Game Software Providers: Certified game studios receive anonymised or pseudonymised gaming session data necessary to deliver their products on the ar777 Platform.
• Fraud Prevention & Security: We may share data with fraud detection agencies and law enforcement authorities where legally required or where we have reasonable grounds to suspect criminal activity.
• Legal & Regulatory Authorities: We will disclose personal data where required to do so by applicable law, court order, or at the direction of a competent regulatory authority.

All third parties with whom ar777 shares personal data are required to process that data securely and only for the purposes for which it was shared, in accordance with applicable data protection standards.

6. Data Retention

ar777 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, and in any event for no shorter than the minimum period required by applicable legal, regulatory, and contractual obligations.

Account data and transaction records are typically retained for a minimum of five (5) years following account closure, in accordance with standard AML record-keeping requirements. Gaming activity logs may be retained for a shorter period as operational requirements dictate. Where data is no longer required, ar777 will securely delete or anonymise it in accordance with our internal data retention procedures.

7. Security Measures

ar777 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption on all data transmissions between your device and the ar777 Platform.
• Encrypted storage of sensitive data at rest within secured server environments.
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments of Platform infrastructure.
• Two-factor authentication available to all ar777 account holders as an additional layer of account security.

While ar777 takes all reasonable precautions to protect your data, no online service can guarantee absolute security. You are responsible for maintaining the confidentiality of your ar777 login credentials and should contact ar777 support immediately at [email protected] if you suspect any unauthorised access to your account.

8. Cookies & Tracking Technologies

ar777 uses cookies and similar technologies (including local storage and session storage) to operate and improve the Platform. The categories of cookies used include:

• Strictly Necessary Cookies: Required for core Platform functionality such as maintaining your login session and remembering your preferences. These cannot be disabled.
• Performance & Analytics Cookies: Used to understand how users interact with the ar777 Platform, identify technical issues, and improve page load performance on Android and mobile devices across Pakistan.
• Functional Cookies: Remember your language preferences, display settings, and recent game history to personalise your ar777 experience.

You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to use ar777 normally. ar777 does not use advertising or cross-site tracking cookies.

9. Your Data Rights

Subject to applicable law, you have the following rights in relation to the personal data ar777 holds about you:

• Right of Access: You may request a copy of the personal data ar777 holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data in your ar777 account.
• Right to Erasure: You may request deletion of your personal data where ar777 no longer has a legitimate legal basis for retaining it, subject to overriding retention obligations.
• Right to Restrict Processing: You may request that ar777 restrict processing of your data in certain circumstances, such as while a dispute is being resolved.
• Right to Data Portability: You may request that ar777 provide your data in a commonly used, machine-readable format where technically feasible.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact ar777 at [email protected] with your registered mobile number and a description of your request. ar777 will respond within a reasonable timeframe.

10. Children's Privacy

The ar777 Platform is strictly intended for individuals aged 18 years and above. ar777 does not knowingly collect personal data from persons under the age of 18. If ar777 becomes aware that a minor has registered an account or provided personal data without appropriate consent, the account will be closed immediately and all associated data will be deleted without delay.

If you believe that a minor has accessed the ar777 Platform using your credentials or has created an account independently, please contact our support team at [email protected] immediately so that appropriate action can be taken.

11. Changes to This Policy

ar777 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. Where changes are material, we will notify registered users via the Platform or by email to your registered address with reasonable advance notice.

Your continued use of the ar777 Platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically. The "Last Updated" date at the top of this page indicates when the most recent changes were made.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ar777 processes your personal data, please contact our support team. We are committed to addressing all data-related enquiries promptly and transparently.

Email: [email protected]

Please include your registered mobile number or ar777 username in any correspondence relating to your account data so we can locate your records efficiently.